Printing Arts Press Blog: Word on the Street

Monday, December 4, 2023

Effectively Engaging With Customers Using Direct Mail

In today’s tech-savvy world, it might be easy to assume that the best way to catch the attention of your potential customers is through digital ads. In reality, according to Marketing Sherpa, 76% of consumers said they would trust printed ads they received in the mail when making a purchase, while only 25% said they would trust online pop-ups.

The advertisements you’re sending out through the mail can significantly impact customers. Here are seven ways to design direct mail to make your company stand out!

7 Tips to Refresh Your Direct Mail Strategy

1. For direct mail, BIGGER IS BETTER!

Research has found that using a larger envelope increases the response rate from customers by 53% when compared with the same content being sent in a standard-sized envelope.

Try something new by sending out your mail in larger, oversized envelopes to intrigue your recipients to read what’s inside!

2. Use POSTCARDS instead of letters for your direct mail.

In addition to being a cost-effective choice for your company (no envelopes necessary!), using postcards can be a unique way to switch up your mailing strategy.

Postcards are eye-catching, concisely deliver your message, and are often more interesting for readers than a traditional letter.

3. Make your direct mail SEASONAL.

Putting extra effort into the visual appeal of your direct mail could have a significant impact.

The Data & Marketing Association found that 27% of direct mail is still present within the household after 28 days. Incorporate a seasonally festive design into your mail- it’ll give your recipients a reason to keep it around, making them more likely to take a second look at it.

4. Include COUPONS in your direct mail!

People love getting discounts!

Include a sale code or a coupon brochure along with your company’s information to give your recipients a reason to purchase immediately. They won’t be able to resist checking out your website so they can score that deal!

5. Make your direct mail PERSONAL.

Personalization in your communication is key to keeping customers interested in your brand.

For life milestones like birthdays, send out cards! When your company has an anniversary, let your customers know. If you have a loyal, high-value customer, send them a thank-you! This practice will keep your customers feeling valued and connected to your company.

6. Combine your direct mail with DIGITAL TOOLS.

While direct mail can significantly impact your customers, it’s no secret that sometimes online options are more attractive for today’s customers.

Include the information on your printed mail for your company’s website or social media accounts. Allow customers to redeem coupons online rather than filling them out by hand and mailing them back.

7. Re-evaluate your company’s MAILING LIST.

If your current direct mail strategy is falling short, try shifting some things around with who is receiving your mail.

Instead of using a mass-marketing tactic, try a targeted mailing list to focus your efforts on your best leads. To get the most responses, you’ll need to ensure you send your information out to your target customers.

Direct mail can be a great way to create interest in your company among a vast pool of recipients. That said, the printing quality for your company’s mail matters and our printing firm has got you covered with high-quality printing for any of your direct mailing needs. For more information, visit our website!

To contact Chuck Gherman, Theresa Kauser or Veronica Carter for more information about how Printing Arts Press powered by PROforma can help organizations with their Marketing and Human Resource needs through promotion and print communications please visit www.printingartspress.com.

#Print #Directmail #Marketing #Mail #Banners #Publications #Postcards #PromotionalMerchandise #BrandedApparel #Catalogs #HRmanuals

Monday, November 20, 2023

7 Print Marketing Ideas to Boost Holiday Sales

The holidays are a busy time of year for you and your customers, but print marketing has the power to get you noticed and boost sales.

How do you accomplish this? Here are seven ways to use print marketing to boost your sales this holiday season!

7 Print Marketing Ideas to Boost Holiday Sales

1. Creative Packaging

Use beautiful boxes, papers, and images when you send out items to customers.

They are more likely to hang onto them and remember you in the future. Plus, it creates a warm fuzzy feeling when customers receive such packages.

2. Door Hangers

Create fun, whimsical door hangers to put on customers’ doors.

These will receive a lot of attention and will solicit a response.

3. Coupons

Send coupons to customers on fun, holiday-centered postcards.

Include fun images, pictures, and sayings that will grab their attention during the holiday hustle and bustle.

4. Holiday Newsletter

Time and attention span may be limited this time of year, but a compelling and short holiday newsletter will get your reader to stop, read, and respond.

Put some fun quotes, tips, recipes, fun facts, a happy holiday message, and maybe even a coupon to help them save money during this time of year.

5. Subscription Package

A subscription package will keep them coming back throughout the year.

Offer special pricing, fun packaging, and items that will dazzle them. They can subscribe to your subscription box and receive great gifts throughout the year.

6. Gift Cards

A gift-card campaign allows customers to share your business.

It’s also an excellent way to offer deals. They can get something free if they buy a certain amount of money in gift cards. This is a popular way of helping people with last-minute and corporate gifts.

Make sure your gift card displays are front and center near your store’s entrance, checkout, and other high-traffic areas.

7. Loyalty Rewards

Mail special discounts to loyal customers during this time of year.

Research what most customers are buying this time of year, then send them a letter or postcard offering to discount it for them. Remember, it usually costs you a lot more to acquire brand-new customers than to retain the ones you have.

Whatever you decide to do to thank your customers during this time of year, we can help execute it with quality printing and papers. Contact us to get started today!

Monday, November 6, 2023

4 Top Reasons to Use Direct Mail to Help Build Your Brand

It would be best to build brand awareness when you start a business or revamp its image. So what's the best way to do this?

Direct mail!

Not only is it what your customers want, but it's also incredibly effective. Research shows that 73% of customers prefer direct mail over other marketing channels! And according to the Data & Marketing Association, in 2019, the average response rate for direct mail campaigns was 9%, and consumers engaged with 96% of direct mail.

So, why not take the plunge into direct mail?

4 Top Reasons to Use Direct Mail to Help Build Your Brand

Direct Mail is Terrifically Tangible

Unlike digital marketing and social media, direct mail requires you to touch it.

You may think digital is the way to go because people are always online. But the reality is that they are bombarded with online ads that they tend to ignore.

Direct mail, on the other hand, requires the viewer to pick it up and read it to take action, whether it's throwing it away or hanging it on the fridge.

Furthermore, this tangible experience is significant in trust-building. It acts as social proof of your brand authenticity, which is excellent for your awareness-building marketing efforts.

Displays Your Expertise

Delivering whitepapers, reports, guides, newsletters, etc., to customers, without a call to action can help you grow awareness and develop trust.

Sending this type of content to customers sets you up as the expert. They will create an image of your business that causes customers to turn to you when they need your expertise.

Shows Your Audience You Know Them

Direct mail can pinpoint the right people at the right time.

Brand awareness means you know your target audience and get suitable marketing materials in front of them at the right time.

Direct mail is perfect for this as you can mail it out at the right time and send it to a targeted audience.

Improves Recall and Builds Trust

A growing body of evidence suggests that consumers trust direct mail because of the unique way that paper-based advertising connects with the parts of the brain that control how we feel and remember things.

A 2015 study by Canada Post showed that direct mail marketing "requires 21% less cognitive effort to process and elicits a much higher brand recall" than digital media. This helps build trust and recall.

Direct mail also involves more emotional processing than other channels, which is essential for memory and brand associations. As a result, your customers will remember your efforts more when you send direct mail.

When you use direct mail, you boost your image and build brand awareness. And when it's time to create something new, you know where to go. Contact us today!

Monday, October 2, 2023

6 Ways to Combine Print and Email Marketing

What does your marketing plan look like?

Does it include print marketing? What about email marketing?

An approach that combines print and digital marketing, like email, is best to get optimal results for any marketing campaign. Don't forget to include these critical elements in your marketing lineup!

Here are six ways to utilize this multi-channel approach to make your marketing dollars go further.

6 Ways to Combine Print and Email Marketing

1. Reiterate Your Message

Use email to reiterate what you say in your printed pieces.

That way, you will catch their attention no matter their preferred medium.

2. Try Teasers

Send teasers through email, promoting your direct mail that is coming.

Use this technique to announce a big sale or event. Then when your direct mail is delivered, they can get more information about what you are offering them.

Provide a digital coupon on your direct mailer or give direct mail recipients a unique promo code to redeem an online offer.

3. Get More Subscribers

If someone is on your direct mail list but not on your email list, inform them about your email newsletter by print and ask them to join it.

Encourage this action by offering a special deal, e.g., free shipping, or a freebie, e.g., a digital download, if they subscribe.

4. Consider QR Codes

You can use QR codes in print marketing to send the customer to a landing page.

For example, one where they can subscribe to your email newsletter. Link QR codes in your print marketing to make sign-up easy. QR codes can also direct customers to make a phone call, watch a video, or download an app.

5. Make Communications Personal Across Channels

Technology allows you to personalize both print and email marketing efforts, and doing it across marketing channels shows your consumers that you know them.

You can use Variable Data Printing to create variations in text, colors, graphics, and images of printed materials based on the recipient.

Many email newsletter platforms also allow you to personalize communications using first names and other information stored in your database.

You can further tie the two together using personalized URLs (PURLs). When added to print pieces and emails, PURLs direct customers to landing pages that are highly targeted and customized to them.

6. Create a Print Newsletter

Use email communication to promote short tidbits of what you will discuss in your printed piece. Get their juices flowing and pique their curiosity.

When you combine technology with proven direct mail, your efforts are doubled, and you are more likely to reach your target audience and capture their attention.

You will reach them where they are—either online or through the mail. Tangible mail is overlooked today, but it's important because people like to hold things in their hands. Direct mail provides a physical object more likely to be read than a mass email ad.

No matter what, we will help your printed piece get noticed. Check us out today!

Monday, September 11, 2023

3 Top Specialty Papers for Your Print Marketing

Metallic, matte, recycled.

If you want to create direct mail marketing that stands out from the crowd, these three types of paper are the ones you want to know about.

While it might sound simple, there are implications to using each type. So let's take a closer look.

3 Top Specialty Papers for Your Print Marketing

1. Memorable Metallic

This paper is shiny, durable, and oh, so sophisticated.

The metallic finish almost creates a 3D effect and gives your designs a warmth and depth that no other paper can.

Metallic tones add a bold and elegant touch to your designs, from projects as simple as homemade cards to more sophisticated endeavors like business cards, stationery, or even your wedding paper suite.

Use metallic papers to create a line of business marketing materials that pop. Try pairing metallic envelopes with non-metallic paper printed with metallic ink for a subtler look.

2. Earthy Matte

Why choose matte? It's chic and earthy.

Matte can make your materials look modern, and it's very on-trend. This paper is associated with a warm, soft, glowing effect.

Matte surfaces will reflect the light in different directions, diffusing light so there is less glare.

Matte paper is regular paper covered with a thin layer of inkjet receiving coating. This coating allows every drop of ink from the inkjet printer to be appropriately received, making for an exceptional, professional finish. It also dries quickly and resists fingerprints.

Matte paper uses less coating and undergoes less polishing than glossy paper. However, it is not the best paper for printing many pictures on, so if your project is photo intensive, you might opt for something different.

3. Renew with Recycled

Recycled paper is perfect for a company that promotes environmental awareness, as recycling causes 35% less water pollution and 74% less air pollution than making new paper.

This paper is made from a raw, fibrous material called pulp, typically made from the breakdown of wood chips or paper recovered for recycling. The latter is how we get recycled, eco-friendly paper.

While it is great for the environment, be aware that it does cost a bit more.

Whichever type of paper you choose, we're here to help you succeed and make the most out of your printing.

Monday, August 7, 2023

5 Ways to Use Personalization in Print Marketing to Get Noticed by Your Customers

Using print marketing is a great way to get your company’s name out there and let customers know what services you offer.

But what if there was a way to increase the effectiveness of your printed ads, creating a better experience for your existing customers and drawing in new ones?

According to a study by Accenture, 91% of customers are more likely to purchase from companies who recognize and remember them, providing them with relevant offers or recommendations.

Here are five easy ways to add personalization to your print marketing plan!

5 Ways to Personalize Your Company’s Print Marketing

1. Use Variable Data Printing

Customer Relationship Management (CRM) databases are an easy way for your company to accumulate and sort information about your customers.

Then, to use the data that your CRM has gathered and incorporate it into your print marketing, use Variable Data Printing (VDP) to create a variety of personalized print ads that will better suit the customers to whom you’re sending them. VDP uses more than just the customer’s name: it can also alter your ad’s layout, images, and promotions shown.

Using VDP for print ads results in 3-10 times higher response rates than non-personalized direct mail.

2. Use QR Codes on Your Print Marketing

QR codes are a modern and easy way to quickly send interested customers from your printed materials to your company’s website or social media accounts.

QR codes have many different capabilities, but one of the best ways you can use them to create personalized experiences for your customers is by tracking the links they clicked after the QR code has been scanned. Then you can use that information to determine which services or products are most attractive to your customers and personalize your advertising.

3. Respond to Constructive Feedback

Some customers can find some targeted marketing methods to be invasive or unhelpful.

However, research has shown that 45% of customers appreciate one kind of personalization: personal apologies from companies after negative experiences in-store or online.

So if customers leave a dissatisfied review or experience difficulties while shopping in your store, take note of their information and send them a letter apologizing for the inconvenience. They will appreciate your efforts to make things right with them and will be more likely to purchase from your company again!

4. Personalized Print Inserts

Although completely customized catalogs might be the most personalized route you can take with your direct mail, compiling a unique catalog for each customer would be quite cost prohibitive.

An alternative is to use VDP or another method to create customized inserts for your mail.

You could also consider including customized coupons to draw customers to your store by offering discounts on the products they’d likely be interested in.

5. Choose Personalized Images

Visuals are essential- they catch your customers’ attention and can determine whether or not they open your mail.

Focusing your personalization on the images in your print marketing could have a significant impact. Using the data you’ve gathered about a customer’s demographic, include images that cater to their preferences and interests.

Personalization is the strategy to push your company’s print marketing the extra mile- engaging your customers and standing out from others in your field. Contact us today to get personal on your next print marketing campaign!

Monday, July 10, 2023

The Ultimate Guide to Running a Print + Email Campaign

Print and email campaigns are not an either-or situation. Instead, they work best when paired together, thanks to their unique, complimentary characteristics.

Why print?

Print marketing has stuck around thanks to its many benefits. Print stands out from the crowd, is tangible, sticks around, and is easier to recall.

Why email?

Email helps build customer relationships, boost brand awareness, and promote content.

Email marketing has an extensive reach since there are about 4 billion email users worldwide. Due to its many benefits, 79% of marketers list email marketing in their top 3 most effective marketing channels.

A multi-channel approach to marketing is the most effective, perhaps because 72% of customers would like to connect with brands through multiple channels.

Here's what you need to know about crafting a winning print + email marketing campaign.

The Print Campaign

A properly executed print campaign will drive sales.

1. Choose Your Audience

Create a list of people to send printed material to.

Ensure you're sending your print to the right customers for maximum impact. Often the most receptive clients are those who have already bought from you.

2. Design the Print Marketing Piece

Ideal print marketing materials to pair with email include postcards, stickers, posters, flyers, and booklets.

3. Increase Engagement & Brand Recognition

Be sure to include…

A call to action. Get the customer to act with a compelling call to action that gives them an offer they can't refuse.
Personalization. The greater the personalization, the more receptive the customer will be. Include their name and other points of personalization.
Design. Stick to your branding guide and let someone with design experience put it together. The design can make a big difference in capturing the customer's attention.

4. Send out a Test Run of Your Print Campaign First

Print campaigns cost money, so you want to ensure your campaign will have a high return on investment.

Do a test run by sending the printed marketing piece to a smaller section of your target market. Monitor the results, and see what went well and what you could have done better. Apply this to the primary print marketing campaign.

5. Be Patient

It can take time for results to come in.

This is in part because of the staying power of print. This means people will often set the printed piece aside on their fridge or table, which they'll get around to later.

The Email Campaign

Email campaigns can look different ways, but below are some strategies that should help boost sales.

Putting Together Your Email List

When putting together an email list, it's less important to worry about only sending it to the right customer because emails cost nothing.

Email's low cost is the main reason their return on investment is $36 for every $1 spent.

Instead, the focus should be on creating email segmentation for optimal personalization. Segment the email lists based on location, buyer stage, previous purchases, occupation, hobbies, etc.

The hardest part of emails is acquiring the email list because, often, people do not want to share their personal information. Try giving them something valuable in return for their email (like an ebook, whitepaper, infographic, report, study, or template).

General Email Marketing Tips

Below are some more general email tips:

Because 55% of emails are opened on phones, make sure the email is optimized for mobile
Certain times lead to more opened emails than others. Research and test to find the time that works best for you.
Craft a winning subject line. Draw the prospect in but don't mislead them.
Follow proven, tested templates to save time and create the optimal email design.
Comply with email regulation laws.

Follow these tips for your optimal email campaign.

The Winning Strategy

Send a couple of emails, follow up with direct mail, and then send more emails.

The first set of emails will get your company in the customers' minds. This way, they'll recognize your brand when they receive the printed piece in the mail. Then, follow up with more emails to remind the customer to act.

Email allows you to reach the customer multiple times at a low cost. This is important because it usually takes about eight points of contact to make a sale.

Contact us today if you want to take your print marketing strategy to the next level by combining it with email (or vice versa)! We are here to help!