Printing Arts Press Blog: Word on the Street

Friday, July 29, 2022

Breaking Down the Buyer's Journey

The buyer’s journey lays out the process the buyer takes when buying a product or service. Understanding this journey allows you to be better prepared to meet your customer’s needs each step of the way.

Stage 1: Awareness

In this stage, the customer is made aware of a problem they would like to alleviate. They research this problem so they can better identify it.

Actions you can take in stage 1.

You can provide the prospective client with information to educate, entertain, or inspire them.

For example, your company could provide information through brochures, blogs, website content, press releases, videos, and social media. Not only will you inform your client base, but you will also grow your clients. According to HubSpot, blogging increases your website traffic by about 55%.

Stage 2: Consideration

Now, the prospect has identified the problem and begins to research ways to alleviate it. The prospect will start to compile a list of products and brands.

Actions you can take in stage 2.

You’ll want to effectively communicate to the prospect how your business can solve their problem and why you can better provide what they need over your competitors.

Continue to provide resources to your prospect, this time focusing on what makes your product or service stand out through your unique selling proposition.

Stage 3: Decision

Now it’s time for the customer to decide which company and product to go with.

The customer has done their research. Throughout their research, your company has hopefully come up multiple times as a reliable resource for them. This in itself will subtly make your company more attractive.

Actions you can take in stage 3.

You must be able to respond to potential objections or hesitations the customer may have about buying from your business.

Provide a unique selling proposition to better help your business stand out. This will help your business maximize conversion rates, turning prospects into customers.

Stage 4: Post-Purchase

The customer has completed a purchase and will eventually consider buying from you again.

Statistically, past customers are much more likely to buy from you compared to prospective customers. According to the book Marketing Metrics, businesses have a 60-70% chance of selling to an existing customer compared to only a 5 to 20% chance of selling to a new one.

Actions you can take in stage 4.

It’s your job to continue interacting with your client, so they purchase again.

Perhaps send them flyers through a direct mail campaign to accomplish your goal of turning a one-time customer into a loyal one. Thank them for their purchase and provide a call to action.

Every buyer’s journey is unique.

Knowing the buyer’s journey framework is helpful, but keep in mind it breaks down an extremely complex process into the simplest form.

The exact buyer’s journey varies depending on the industry and the buyer. Therefore, do your own research into your customers’ unique buyer’s journey. Perhaps try asking for feedback and providing gift cards as an incentive.

Monday, July 11, 2022

7 Fun Promotional Products to Celebrate Your Business

When attending events, people coming to your booth enjoy picking up promotional products that remind them of your business and are useful in their homes.

A study by the Advertising Specialty Institute revealed an 85% recall rate on promotional items. In addition, most households have an average of 30 promotional items, including pens, mugs, and travel accessories, which help increase the recall rate for businesses.

Handing out promotional items has many benefits for businesses, including:

Increasing website traffic
Boosting brand awareness
Helping increase free customer reviews and referrals
Finding new social media followers

Below are seven fun promotional products to celebrate your business and hand out to customers and potential customers.

7 Fun Promotional Products to Celebrate Your Business

1. Coffee Cups and Mugs

Branded coffee cups and mugs are a favorite among those who collect promotional products and swag. Clients and customers will be reminded of your business every time they enjoy their morning coffee or cup of tea.

2. Portable Chargers or Power Banks

Everyone has some portable electronic device, such as phones and tablets, which they carry.

Giving out portable chargers or power banks offers customers a way to charge their wireless devices without finding an outlet. Many people do not spend the money on these devices and will carry the one given to them with your company logo everywhere they go.

3. Travel Pack and Accessories

Several accessories help travelers make their journeys much more effortless and offer a unique opportunity to create and distribute promotional items.

Create a travel pack and accessories if you have travel customers, such as travel notepads, passport holders, organizers, and bag tags.

4. Food, Snacks, and Chocolates

Food, snacks, and chocolates make for good prizes or promotional giveaways.

Work with a local food brand to create branded goodies to give away to customers or at an upcoming community event. Promotional food, snacks, and chocolates include fruit baskets, cookies, pastries, boxes of chocolates, and cakes. Include a thoughtful card and personalize the promotional basket for the client or customer you send it to.

5. Pens, Pencils, and Highlighters

Some of the everyday things people grab from event tables and businesses are pens, pencils, and highlighters. These are popular items and very affordable when looking for branded promotional items to give away.

6. LED Flashlights

LED flashlights can be full-sized flashlights or as small as keychains and are popular giveaways at events. Use branded LED lights as prizes to winners who stop by your booth during a promotional event.

7. Reusable Water Bottles

Today, everyone has a reusable water bottle they use to go to the gym, go walking, or have with them when out of the house. In addition, branded reusable water bottles are perfect giveaways at events and can be spruced up with built-in diffusers, straws, etc.

Whether you are looking for some promotional items to send out to clients, use as giveaways, or hand out at an upcoming promotional event, there are many to choose from that people love.

Selecting the best promotional item to hand out ensures people who receive it will keep it in their homes or pass it along to someone else who may be able to use it all while keeping your brand top of mind.

To contact Chuck Gherman, Theresa Kauser or Veronica Carter for more information about how Printing Arts Press powered by PROforma can help organizations with their Marketing and Human Resource needs through promotion and print communications please visit www.printingartspress.com.

#Print #Directmail #Marketing #Mail #Banners #Publications #Postcards #PromotionalMerchandise #BrandedApparel #Catalogs #HRmanuals

Wednesday, June 29, 2022

5 Key Trends in Direct Mail for 2022

In a world of online and virtual marketing, direct mail promotions are still going strong.

According to a study by the Direct Marketing Association, direct mail has an average return rate of 4.4%, which is 10 to 30 times higher than digital marketing efforts. With these stats, businesses that are not taking advantage of direct mailing marketing are missing a large group of potential customers and clients.

Below are five key trends in direct mail for 2022:

1. Send Out Postcards

Direct mailing campaigns using postcards have grown in popularity, providing an inexpensive method to reach customers and clients.

Postcards are affordable to print and mail, offering many opportunities for a quick turnaround and fast marketing effort. Keep information on the postcards minimal, to the point, and visually appealing.

2. Mail Out Gift Cards

Materials can increase the return by including gift cards featuring a discount or special offer with direct mail.

Gift cards entice recipients to want to come in and learn more about your products and services and may encourage them to make a purchase using the discount.

Businesses that take advantage of sending out gift cards to customers stand out and make an impression on potential clients.

3. Send Personalized Offers

Creating a mailing list of loyal customers is the best way to develop a personalized direct marketing plan.

Get in touch with your customers and send out customized discounts and offers based on their past transactions with your company. Getting to know more about your customers also helps you create personalized offers via mail.

4. Partner With Local Businesses

Partner with local businesses which complement yours by offering a specialized promotion for both of your client bases.

By partnering with another local company, you can tap into their mailing list while allowing them to use yours while sending out a single mailer with a special for both of your companies. The direct mailer partnership helps grow your reach while creating a great relationship with another business.

5. Use a Sustainable Marketing Plan

Sustainable marketing plans help those using direct mail promotions to use paper stock created from a sustainable source.

Using an FSC-approved paper, reducing the quantities sent out, and using smaller mail pieces can help reduce your business’s carbon footprint while also maintaining a direct mailing marketing plan.

Creating a direct mailing marketing plan can help keep your business relevant, in the minds of your clients, and in front of potential customers. Creating a direct mailing campaign involves several factors to help you stay on top of your competition and be environmentally friendly. Take advantage of the above-listed tips to help enhance your business’s mailing plans this year.

Wednesday, May 25, 2022

6 Reasons Why You Need a Vacation

Taking time off can be difficult, especially if you fear things might stall or fall apart without you there.

But rest, and the time to unplug and recharge, are necessary indulgences.

Here are six reasons why vacations are necessary for being healthy and successful.

1. Production

There are many reasons to take time off. It makes you more productive to have time away from the grind. When you return, you feel refreshed and can spend those fresh eyes on sprucing up your marketing efforts or other things that need updating.

2. Physical Health

“People who take vacations have lower stress, less risk of heart disease, a better outlook on life, and more motivation to achieve goals,” according to Allina Health.

It’s a great way to stay healthy and vibrant. Just check out these statistics:

The New York Times reported that taking a vacation every two years instead of every five will lessen the risk of coronary heart disease or heart attacks for both men and women.
Forbes reported a study in which working 55 hours or more a week was associated with a 35% higher risk of stroke and a 17% higher risk of dying from heart disease compared to a workweek of 35 to 40 hours.

3. Mental Health

Taking time off from work is also a great way to boost your mental health.

Neuroscientists have found that “chronic exposure to stress can alter your brain structure and bring on anxiety and depression.” Give your brain a break by taking time off, in which you turn off your phone and social media. It will help heal your mind when it’s on vacation.

4. Reduce Burnout

It goes without saying that vacations help reduce burnout.

When you have time to step away and reflect, you can be more creative when you return. And when you are refreshed, you’re often filled with new, innovative ideas for your business.

5. Improve Relationships

Relationships benefit from vacations as well.

Most marriages are happier when there are mini-vacations and large vacations. Just time alone with your loved ones makes families thrive and can trickle down into one’s performance at work.

6. Reduce Stress

A study released by the American Psychological Association concluded that time off helps reduce stress because it removes people from the activities and environments that they associate with anxiety.

If you can’t take a vacation right away, take little breaks in nature. Take your lunch break outside in the sunshine. Or take a walk after work with a loved one. Take the long way home through a park, get out and walk a trail. But be sure to plan a real vacation soon to help you be the best version of yourself.

When it comes to your print marketing, plan to leave the stress to us!

Wednesday, May 11, 2022

The Benefits of Banners

A banner is a large piece of fabric or flag used to advertise a business by displaying a slogan, logo, symbol, or promotional offer. It is one of the oldest forms of advertising, and it is still around today because it is low cost and effective.

Benefits of Banners

Banners have a wide array of benefits. Below is just the tip of the iceberg.

Visibility. Banners are highly noticeable. Pair it with an eye-catching design, and it’ll be hard to miss.
Positive response. Unlike t.v. or radio commercials where the audience can become quickly tired of the advertisement and eventually irritated, banners don’t have that problem. The audience can choose to look at the banner or not. Therefore, the chances of them becoming annoyed by it are lower than alternative forms of advertising.
Cost-effective. Compared to t.v. commercials or media advertising, banners are much more cost-effective. In advertising, you’re going to want to spend as little as possible to generate the most sales. Banners are a good intersection.
Reusable. If you make sure to use durable, high-quality inks, your banners should be reusable time and time again. This is perfect for local events, trade shows, and social gatherings. The banner’s reusability adds to its cost-effectiveness.
Easy. Getting banners printed is usually just a call away!

Perhaps one of the greatest benefits of banners is their vast customizability.

Ways to Customize Banners

No two banners are alike because they are customizable.

Size. Banners come in various sizes ranging from 2’ wide by 4’ high to 6’ wide by 30’ high. The standard size is 6′ wide x 3′ high. The size you end up choosing largely depends on where you’re placing your banner.
Portrayal. Banners can come single or double-sided. If you’re placing your banner against a brick wall, it’s probably best to go with the single side. But, if your banner will have both sides exposed, then it’s best to go double-sided.
Material. Banners can come in matte, gloss, fabric, mesh, or vinyl, depending on your printer. The material you choose often depends on the placement of your banner. For example, if the banner is outside and needs to survive the weather, it is best to choose more durable options.
Finishing. Depending on how you want to hang your banner, you can choose grommets, hems, or pole pockets. Grommets are the holes on the outside of the banner for it to hang. Usually, you can select the material of your grommets, such as brass, stainless steel, or plastic.
Viewing distance. Depending on your printing company, the quality of the design can be adjusted based on how close-up people will be viewing your poster. If they’re only going to be seeing it from far away, there’s no point in wasting money on a detailed design.
Design. The banner’s design is highly customizable, and it’s what makes your banner unique and stand out. Using excellent design skills helps draw in customers’ attention. Try incorporating graphics, a memorable logo, complementing color schemes, patterns, and your unique selling proposition. A unique selling proposition states why customers should buy from your business over your competitors.

Banners are the perfect addition to your advertising campaign for customizability, effectiveness, and price!

Tuesday, April 26, 2022

How to Find and Communicate Your Unique Selling Proposition

A unique selling proposition, or USP, differentiates your business from your competitors. It helps you stand out and is why customers decide to buy from you over competitors.

In online markets, where there are many competitors, it’s essential to stand out. USPs identify your target market, why your business exists, and how you want to impact the world uniquely.

The USP is the intersection between what your customers want and what your business does well. What you sell doesn’t always have to be unique, but the message you focus on does.

Finding Your Unique Selling Proposition

Finding your USP can be challenging. The following tips should help:

List your differentiations. Make a list of what differentiates you from your competitors. Be as specific as possible. Brainstorm as many options as possible.
Research competition. Research your competitors. Find out who they are and their USPs. Find the gaps to see your niche. Identify the target market’s pain points. How can your business uniquely help them?
Quality or price. These are the two main ways your business can stand out. If your USP is based on quality, perhaps focus on your product’s superior materials or ingredients, craftsmanship, or uniqueness. If your USP is based on price, advertise the lowest price guaranteed, price matching, free shipping, bulk discounts, or special offers.
A/B testing. After brainstorming, perhaps your company has come up with two potentially good USPs. To find which one is better, utilize A/B testing to determine which one generates a better customer response.
Create a positioning statement. An example, from Shopify: [Your brand] offers [product/service] for [target market] to [value proposition]. Unlike [the alternative], we [key differentiator].

Communicate Your Unique Selling Proposition

Because your USP draws customers to buy from you over your competitors, it must be communicated effectively. It shouldn’t be complicated, but it should be memorable.

You can use many platforms to make sure customers know your USP.

Banners. Low cost and effective, when placed in a high traffic area with a compelling design, banners will catch the eye of customers.
Flyers. These are easy to hand out and better target your ideal audience. Share with customers who’ve already bought from you or those who fit your target audience.
Social media. Depending on who you’re trying to connect with, various platforms will better enable you to reach your target audience. There are many possibilities, including Facebook, Instagram, Twitter, Snapchat, and TikTok.
Search marketing. When people type words into a search engine platform such as Google, Yahoo, or Bing, you want your business to be at the top of the list. Search marketing includes strategies you can utilize to get you to the top. That way, when customers search for the product you sell, you’ll rise above your competitors, leading to more sales. Make sure your USP is prominently displayed on your home page.

Effectively advertising your USP will boost sales.

Unique Selling Proposition Examples

Sometimes the best explanations are through examples. The market for shoes is crowded and competitive. But by having a unique selling proposition, the following companies can stand out and generate sales by appealing to customers’ values.

Zappos’ unique selling point is free returns with their online store. This helps reduce customers’ risk aversion, translating into more sales. It also shows that Zappos is willing to stand by their shoes, attesting to the quality.
Toms Shoes’ unique selling point is that they donate to a child in need for every shoe the customer buys. This will make the customer feel as if they are doing a good deed by purchasing a shoe. They’ll feel good because of their new shoe and knowing that someone in need has a new shoe too.
Nike’s unique selling point is the best quality shoes for athletes, which is communicated by sponsorships with star athletes. The customers look up to star athletes, and they begin to associate Nike with star athletes and, therefore, success. When they’re looking for a high-quality shoe, they’ll think of Nike.

Your unique selling proposition helps your business stand out from your competitors. It answers the question, “Why should I buy from you?” Your sales will go up once you have a compelling answer to that question.

Monday, April 11, 2022

How a Target Audience Can Save You Money

A target audience is the people who are most likely to buy your product or service and should therefore be the ones you target in your marketing campaigns.

Identifying and utilizing your target audience is extremely important because advertising to the wrong people is a waste of time and money.

After all, a little bit of advertising to the right people is often as productive as a lot of advertising to the wrong people.

Finding Your Target Audience

Trying to pin down your target audience can be deceptively tricky and overwhelming. However, breaking it up into small categories can help ease the load.

Consider useful demographics. This includes age, gender, location, hobbies, interests, income, education level, profession, marital status, who they trust, what they read/watch, purchase intentions, subcultures, etc. Consider each of these aspects to determine where your ideal customer resides—the more specific, the better. Try creating 3-5 buyer personas with extremely specific target markets. This will help create more personalized and effective marketing campaigns.
The decision-maker vs. the supporter. Understanding the difference between the decision-maker and the supporter is key. The decision-maker is the one who ultimately buys the product or service. The supporter may not directly buy the product but heavily influences the purchase. For example, gift receivers and children reside in this category. Targeting both these demographics is useful, but it’s important to understand which one you’re reaching.
Research your current customer base. Usually, your target audience consists of people already buying from your business. Send out surveys and collect data on who are already your customers. Determining your competitor’s target market can also help determine your own. This will also give you insight into what your competitors are doing and what you can do to win over customers. Understanding your competitors is just as insightful as understanding your own business.

Reaching Your Target Market

Identifying your target audience is just the first step.

The next step is reaching them. This can be challenging, especially when not all people especially like being advertised to.

Infer where your target audience receives advertisements.

Use various aspects of your target audience to determine the best way to reach them. For example, if you’ve determined your target audience prioritizes their health, perhaps the best way to reach them is through websites, magazines, and social media pages promoting health.

Bring in third-party help.

Various third parties exist that can help you identify the best ways to reach your target audience effectively. For example, social media is quite adept at this. Many sites store user information for advertisement purposes, and businesses can then advertise through those sites to effectively reach their target audience.

Timing is everything.

When it comes to getting the attention of your target audience, determining the best time to reach them is crucial. You’re going to want to reach them at a time when they’ll be most likely to see it. For example, if you’re trying to reach them over email, avoid weekends because many try to avoid their emails during this time.

Determining your target audience saves your business money by helping you reach the people most receptive to your advertisements. However, target audiences aren’t everything. Don’t let it cloud your judgment and make you miss interested potential customers.